Good place to get oil changed just a little slow
I think I'll have to file my recent experience under "you get what you pay for." I bought tires from this Firestone last fall, and was very pleased with their service at that time (hence two stars instead of one). Learning that they had a free tire rotation service seemed like a great bonus. So I recently brought my car to have the tires rotated, and as far as I can tell, all they did was take the tires off the car and put them back on the same wheel. I am guessing this because my car shows the tire pressure for each of the wheels, and the same right front tire that was low when I brought it in was low when I left. I thought it might have been a problem with the car, so I checked the tire pressure with a separate gauge. Sure enough, right front was still low. So that suggests to me that 1) the tire wasn't rotated, and 2) they didn't check the tire pressure after the rotation.
I ran over a nail and called to have it patched. I was able to locate the nail and knew where it was before I went in. I was told that my tire could not be patched and that I would need four new tires because. My two front tires are new within one year. I took my car elsewhere and the tire was patched within 10 minutes. No problems were found or reported by the second person. Be careful or you will be taken advantage of here.
Job well done, very professional, didn't push to up sale
Super fast service when another establishment, which won't be named.. *cough cough Walmart * cough..., told us they did not have time to do an oil change. We had called Walmart first and asked if they would have time since it was a little more than an hour before they closed and they said yes. The guy there was rude where the guy at Firestone was very polite and accommodating. They got it done in a quick amount of time. Thanks!
Firestone Complete Auto Care is a US Car Repair based in Hermitage, Ohio. Firestone Complete Auto Care is located at 3405 E State St, Hermitage, PA 16148, USA.
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